Director Self-Direction SDS Admin

Position Summary: The Director of Self-Direction is responsible for the overall performance of Fiscal Intermediary and traditional Community Habilitation/Respite services, establishing annual goals, programmatic and Medicaid compliance, alignment with Springbrook initiatives, growth, and forming a culture in pursuit of excellence.
The Director of Self-Direction collaborates with leadership to form and implement standard operational processes and contributes to strategic projects supporting organizational growth, development and compliance.
Primary Duties and Responsibilities: • Develop a comprehensive understanding of all relevant OPWDD guidance, creating sound practices for the highest level of quality services and regulatory compliance.
• Responsible for producing audit-safe work following OPWDD standards and expectations.
• Assists in the development and implementation of division plans and goals, driving the attainment of objectives.
• Meets regularly with division leadership and staff to monitor work.
• Establishes operational expectations, including employee performance, designing all factors in support of driving at the overarching performance of the division.
• Ensures all division work considers culture and ethnic backgrounds, customs, needs, beliefs, and preferred language creating a safe environment (physical, mental, and emotional safety) for those employed and served.
• Lead and coach assigned employees to work with all stakeholders embodying Springbrook’s basic tenets of person-first, trauma-informed approaches with emphasis on quality and satisfaction at all stages of program planning and review.
• Ensure quality program administration and compliance with OPWDD, Medicaid regulations, and Springbrook policies.
• Represent Springbrook at internal and external events, initiating participation in events for exposure, opportunities for innovation, and ongoing learning.
• Responsible for monitoring quality standards and billing processes that aligns with the division’s annual operating budget.
• Collaborates with senior leadership across departments to endorse the organizational vision.
• Other duties as assigned.
Qualifications, Skills and Knowledge Requirements: • Bachelor’s degree in Human Services required; Master’s degree preferred.
• OPWDD experience preferred.
• Three years supervisory experience required.
• Must be able to work a flexible schedule.
• Duties require professional verbal and written communication skills.
• Proficiency in computer software with the aptitude to learn other computer software as necessary.
• Meet the requirements to drive Springbrook vehicles as required.
Springbrook is an equal opportunity employer.
It is the policy of Springbrook to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, creed, gender, marital status, sexual orientation, national origin or citizenship, age, genetic predisposition or carrier status, gender identity or expression, disability, military or veteran status, sexual or reproductive health decisions, traits historically associated with race and/or any other status or characteristic protected by law.